Latest updated: December 17th, 2018
What is a "cookie"?
Cookies are small text files stored on the hard drive by your web browser when you use websites. A cookie file allows Foxtrot Alliance or a third-party to recognize you and make your next visit easier and the website more useful to you. In this policy, we use the term “cookies” to refer to all files that collect information in this way.
Cookies serve many functions. For example, they can remember the username, any promotions code(s), preferences and analyze how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information, but most cookies will collect more general information such as how users arrive at and use our websites, or a user’s general location.
What is the lifecycle of a cookie?
Cookies are administered by web servers. The lifecycle of a cookie may vary significantly, depending on the purpose for which it was placed. It can be removed manually when you delete it, or it expires. From a technical perspective, only the web server sending the cookie may access it again when you return to the website associated to the web server. For example, as mentioned above, certain cookies are exclusively used during a single session (“session cookies”) and are not remembered after you leave the website. Other cookies are remembered and reused each time you return to the respective website (“persistent cookies”). Persistent cookies include cookies placed by a website different than our Website also known as “third party cookies”, which may be used anonymously to memorize your interests so that it delivers relevant advertising content.
Nevertheless, cookies may be deleted by you at any moment by accessing the browser settings.
When you use and access our websites (homepage, support and help center, and academy), we place a number of cookies files in your web browser.
What cookies do we use?
We use "session" cookies and "persistent" cookies, depending on the purpose for which they are used.
Essential cookies – used to efficiently and quickly load the pages and offer features by distributing the workload across several computers, to authenticate you and to ensure your secure connection and prevent fraudulent use of your account or detect other malicious activity on the website.
Analytical/Performance Cookies – we utilize other cookies to analyze how our visitors use our websites and to monitor website performance. We count the number of users on our website, to recognize you when you visit the website again and to help us improve your experience on our website depending on how it is used. This allows us to provide a high-quality experience by customizing our offering and quickly identifying and fixing any issues that arise by developing new features. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
Functionality cookies – these cookies are used in order to enhance your user experience and to remember your preferences such as your language preference and cookies which are necessary for the playback of media content or which can autofill a form for you. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.
What are third-party cookies?
Depending on the website or domain placing the cookie, a cookie is ‘first’ or ‘third’ party. A first-party cookie is set by a website visited by you directly. Third party cookies are set by third-parties domains or websites which can place cookies through the website you visit, hence their name “third party cookies”. These third parties are other entities than Foxtrot Alliance and they can be session or persistent cookies.
What third-party cookies do we use?
The websites also use social media plug-ins such as Facebook, LinkedIn, Youtube or Twitter to allow you to register and login to your account or otherwise link content to your social media account and to personalize your advertising.
The use of log files and web beacons
A web beacon is a technique used on web pages or email addresses to show that a user has accessed a content, such as opened an e-mail or accessed a link. We gather some information automatically and store it in log files. This is mostly anonymous usage data such as a browser, internet service provider, clickstream data, operating system or time stamp.
Personalize browser settings for cookies
How can I stop cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.